The Design of Everyday Things by Donald Norman
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The Design of Everyday Things by Donald Norman
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SKU: 2211178
Units in Stock: 1 A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them.
B & W photographs and illustrations throughout. More details...You can earn 10 Gems on this product! Price: P300.00 List Price: P750.00 You Save: P450.00 |
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Product Details
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Format: Trade paperback
Condition: vg-/good+ condition, minor shelf wear, some minor bumps
Size: 5.25"x8.0"
Pages: 256pp, 2002 edition
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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